Shashank Singh

Manager Business Transformation Mercer (A Marsh Company)

✦ $12M annual cost efficiencies · $9M run-rate NOI opportunity for European · $100M revenue roadmaps

Bangalore 7 yrs NMIMS University, Mumbai · 2018 @shashanksingh

Actively looking

About

Strategy & Business Transformation Consultant with over 7.5 years of experience across Mercer (Marsh) and Accenture, specialising in the design and implementation of Intelligent Operating Models and Organisational Design. Proven track record partnering with C-suite stakeholders to bridge strategic vision with global execution through Shared Services Design (GCC), Operating Model Redesign, and Location Strategy. Leverage Data, AI, and Analytics to architect agile, future-proof organisations that deliver millions in cumulative financial impact for global clients.

Top Skills 51 total · ranked by signal

Advanced Excel Agentic AI Agile / Scrum Benchmarking Big Data Budgeting & Forecasting Business Analysis Business Intelligence Business Transformation Change Management Competitive Intelligence Consumer & Retail Corporate Strategy Cost Optimisation Data Analytics Data Architecture Digital Transformation ERP Systems Executive Storytelling Financial Modelling Financial Reporting Financial Services FP&A GCC / GBS Advisory Generative AI Global Business Services Go Go-to-Market Strategy GST / VAT Healthcare & Pharma Lean Six Sigma Location Strategy Manufacturing Microservices Architecture Natural Language Processing Operating Model Design Operations Management Organisational Design Power BI Process Improvement Procurement Product Marketing Project Management RFP / Proposal Management Sales Operations Shared Services Design SLA / KPI Framework Design Stakeholder Management Valuation Vendor Governance Zero-Based Budgeting

Experience 6 roles

Manager - Business Transformation & Strategy

Feb 2025 – Present

Mercer (A Marsh Company)· Gurugram, India

Managed Global CoE and Nearshoring Strategy, delivering $12M annual cost efficiencies.

Led delivery of Intelligent Operating Model redesigns. Managed Global CoE and Nearshoring Strategy, delivering $12M annual cost efficiencies. Identified $9M run-rate NOI opportunity for European Health & Benefits brokerage. Supported Regional CEOs in translating 2027 growth visions into $100M revenue roadmaps. Orchestrated Agentic AI and Generative AI use cases, engineering a 25% reduction in manual effort.

Deputy Manager - Business Transformation & Strategy

Jun 2022 – Feb 2025

Mercer (A Marsh Company)· Gurugram, India

Identified $2M annual cost reduction through job architecture redesign.

Delivered operating model workstreams for wealth administration overhaul (Pacific). Identified $2M annual cost reduction through job architecture redesign. Led nearshoring hub identification and CoE implementation for global revenue operations.

Business & Integration Specialist / Team Lead

Apr 2021 – Jun 2022

Accenture· Gurugram, India

Led solutioning for $400M RFP portfolio translating AI and microservices themes into C-suite value propositions.

Led Health BPM program for North American Healthcare clients. Architected Logical Operating Models (LOM) and developed proprietary organisational assets and playbooks. Led solutioning for $400M RFP portfolio translating AI and microservices themes into C-suite value propositions.

Business & Integration Senior Analyst

Aug 2018 – Apr 2021

Accenture· Gurugram, India

Designed operating model assets for global healthcare transformation. Mentored junior consultants and oversaw automation roadmaps for 15+ global healthcare clients. Received Accenture Client and Customer Award for service excellence.

Management Intern

May 2017 – Sep 2017

Grant Thornton· India

Technical Intern

May 2016 – Jul 2016

National Informatics Centre (NIC)· India

Education

NMIMS University, Mumbai

2013 – 2018

MBA & B.Tech (Integrated Dual Degree) · Marketing and Information Technology

Shashank$12M annual cost efficiencies Connect on Tevos →