Job description
Investigated complex ACH fraud and non-fraud disputes while ensuring compliance with
NACHA and Regulation E.
Conducted transaction monitoring, CDD/EDD reviews, fraud investigations, and AML
escalations.
Collaborated with U.S. stakeholders on complex investigations, control testing, and audit
readiness.
Authored SOPs reducing average case resolution time by 15% while maintaining under 3-day
B. Tech / M. Tech; B.E / M.E; B.Sc. / M.Sc.; B. Com / M.com; MBA/PGDM; BCA/MCA; PHD