Job description
About the Role
As a Senior Product Manager, you will drive and manage the requirements and roadmap to transform and continuously improve the customer experience for a high-quality SaaS solution. You will define new product capabilities and integrations that streamline how customers are provisioned, onboarded, managed, as well as engage with our product. You will drive usability studies and business workflow research to recommend, design, and implement ways to increase the velocity at which we can meet customer needs. You will work across the company with all aspects of product delivery, including business operations, IT operations, sales, and support.
You will serve as the product owner for your area, coordinating product development teams and monitoring progress throughout the development cycle. You will manage pre-release product activities (beta, preview), and coordinate cross-functional teams for product launch and company readiness activities, including internal training. This role also provides a significant opportunity for leadership via cross-team collaboration with the other product teams and businesses to achieve our company goals.
Location: Bangalore, India. This is a hybrid role, three days per week in the office.
Required Skills
- BA/BS degree is required
- Experience with Product Management methodology
- 7+ years of experience in B2B product management and product delivery
- Practical experience using AI tools to accelerate product management work (research, writing, analysis), alongside the judgment to identify and scope where AI/ML can meaningfully improve the product itself
- Prior experience working for a SaaS/Cloud company
- Familiar with modern, agile software/SaaS/Cloud development practices used to build and deploy web applications
- Experience working with colleagues and teams internationally.
- Experience working with a Product Marketing Management team
- Experience administering and overseeing beta programs as it relates to new product features and enhancements.
- Experience collaborating across product management as well as other teams
- Able to facilitate collaboration among individuals from various departments to achieve shared goals.
- Demonstrated track record of translating customer requirements into market-leading solutions.
- Must have excellent written, presentation and verbal communication skills
Nice to Have
- Experience with Budgeting and Planning applications and understanding of multi-dimensional concepts
- Background in Accounting / FP&A / budgeting is an advantage.
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