Job description
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
- Basic level of technical expertise.
- Floor-walk and support End Users with Testing, and after a move.
- Pick up and resolve 1st line issues and update issues log. Assist user in raising an incident ticket for unresolved issues and record incident number in the issues log.
- Identify any trends and feed back to Administrator & Project Manager.
- Attend daily huddle with the Team Leader detailing work for the day.
- Direct any non-tech issues to the relevant support team.
- Accept delivery of tech (including unboxing and managing waste as per site instruction).
- Install and de-install desktop tech (including but not limited to desktop, monitors, keyboards, mice, camera). De-install AV equipment.
- Cabling to the correct tech standards.
- Test every desk has operational tech.
- Admin (e.g. filling in trackers and related spreadsheets).
- Asset management. • Bubble-wrap equipment and cables ready for movement.
- Separate de-installed kit into reuse, and dispose.
Any other reasonable task.
Mandatory Skills: Desktop Support .
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.