Job description
- Own and deliver area-level targets across, CASA & TD, Wealth, TPP & Retail Assets
- Drive balanced revenue mix with focus on fee income and annuity revenue.
- Improve portfolio quality and yield while maintaining cost discipline.
- Ensure acquisition and management of Affluent / HNI customers as per Kotak benchmarks.
- Drive relationship deepening
- Ensure consistent customer experience, retention, and wallet share growth.
- Manage and develop Affluent Relationship Managersand support staff.
- Drive RM productivity metrics,conduct regular reviews, coaching, and capability building.
- Ensure strong succession and talent readiness within the area.
- Ensure Sales Governance, Risk & Compliance
- Monitor sourcing quality and improve risk-adjusted returns.
- Ensure audit readiness, zero tolerance to deviations, and timely rectifications.
- Act as first line of defence for risk and compliance at area level
Responsibilities
- Qualification & Experience Requirements
Experience
- 7–12 years in Banking / Financial Services
- Minimum 3–5 years in:
- Affluent Banking / Wealth / Branch Banking
- Proven team management and business ownership experience preferred
Qualifications
- Education
- Graduate (Mandatory)
- MBA / CAIIB / CFP (Preferred)