Job description
About EloeloEloelo is India’s leading live entertainment platform, bringing creators and communities together through interactive experiences. With millions of users and a thriving creator ecosystem, we are on a mission to reimagine how Bharat entertains.Master is one of Eloelo’s flagship apps - a skill-first, outcome-driven learning platform focused on helping users build real-world capabilities through structured content and guided journeys.
About the Role:We are seeking a detail-oriented and proactive Content Operations Executiveto support the operations team in managing day-to-day workflows in the Trust & Safety domain. The role involves coordinating operational tasks, handling internal and external queries, managing the Content Management System (CMS), reviewing quality and fact-checking content before it goes live on the app.. The candidate will also be responsible for preparing and maintaining regular reports for various stakeholders to support decision-making and operational tracking.
Key Responsibilities:● Manage day-to-day operational activities, including CMS video uploads and Content QC.● Review, validate, and ensure accuracy of content before it goes live on the app (QC).● Coordinate with internal teams, creators, and partners to resolve operational queries and ensure timely execution.● Track, compile, and prepare operational and performance reports for internal stakeholders and external agencies.● Monitor content status, identify issues or gaps, and proactively flag risks impacting timelines or quality.● Assist in improving operational workflows, documentation, and process efficiency.● Support the Operations team/Creative producers with ad-hoc operational tasks as needed.
Skills & Qualifications:● Strong communication skills, both written and verbal.● Good analytical and organisational skills.● Proficient in MS Excel / Google Sheets for data preparation and reporting.● Proactive, detail-oriented, and able to work independently.● Prior experience in operations and video is a plus.
What You Will Gain:● Hands-on exposure to end-to-end operational execution, including CMS management, content validation, and app go-live processes.● Practical experience in managing operational data, reporting, and coordination across internal teams and external partners.● Opportunity to work closely with cross-functional teams, build strong execution and process-improvement skills, and gain a deeper understanding of content-led platform operations.