Manager – Partnerships and Strategic Alliances (India B2C)

Position: Manager – Partnerships and Strategic Alliances (India B2C)Location: BangaloreDepartment: PartnershipsType: Fulltime
About us: Since 2017, ClickPost has been the post-purchase intelligence platform that turns logistics complexity into a competitive advantage for the world's leading retailers, including Walmart, Nykaa, Mars, Adidas, Bluestone, GIVA, Kapiva, and 450+ brands across India, Southeast Asia, the Middle East, and North America. Through a single API, our platform manages tracking, exceptions, and returns across 600+ pre-integrated carriers, with AI allocating every shipment to the optimal carrier and resolving delivery issues before orders fail.And we're not standing still. We're actively building the agentic layer for post-purchase, from AI voice agents like Parth to a growing suite of agents that resolve delivery exceptions, confirm orders, and recover lost sales. This is real, in-production AI, live with customers today.
We process 50M+ shipments every month, helping brands cut failed deliveries and "where-is-my-order" queries while converting more returns into exchanges.We're one of the rare companies operating at the intersection of cutting-edge AI, enormous scale, and a brand respected across the global SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed, plus a team that includes several ex-startup founders, make this a place that's both fast-moving and rich with opportunities to learn. Our vision is to become the global standard for post-purchase intelligence, where logistics complexity never limits a brand's growth.
About the Role:

• You will identify, initiate, and cultivate strategic partnerships with key stakeholders across the Indian D2C ecosystem to enhance ClickPost's market presence and achieve business objectives.

• You will develop and nurture strong corporate relationships, fostering collaboration and trust to support the organization's financial objectives and strategic initiatives.

• You will collaborate with cross-functional teams to explore and leverage new opportunities for market expansion through alliances, contributing to increased revenue and customer base.

• You will drive market development efforts — identifying white spaces and testing new partnership models for the India B2C market.

• This is a strategy and business-focused partnerships role (distinct from our B2B partnerships function, which is more operationally focused), centered on identifying and shaping new avenues for growth in the B2C space.

What you'll do:

• Educate partners about ClickPost, keep them updated on new offerings, and generate referrals for the sales team

• Have frequent conversations with partners to identify industry trends and exchange learnings

• Generate sales opportunities from the partner ecosystem; you'll be expected to hit a quota of pipeline generated

• Work with marketing to execute joint marketing activities with partners

• Understand the nuances of multiple businesses across industries to identify where ClickPost can add value through partnerships

What we are looking::

• 4-6 years of experience in sales or partnerships, preferably in India B2B SaaS

• Prior experience in market development — identifying and validating new partnership channels

• Ability to quickly understand diverse businesses across industries and spot partnership potential

• Strong relationship-building and nurturing skills

• Excellent written and verbal communication skills

• Quick learner with a highly energetic and positive outlook

• Strong process orientation

• Existing relationships in the Indian D2C enabler space are a strong plus

• Ex-entrepreneurs are welcome to apply!

Perks & Benefits:We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

• Competitive salary package with performance-based bonuses.

• Comprehensive health insurance coverage for you and your dependents.

• Flexible working hours with Hybrid work arrangement.

• Generous vacation and time off.

• Continuous learning and professional development opportunities.

• Employee assistance program for mental health and well-being support.

• Supportive and inclusive work culture promoting diversity and collaboration.