Job description

We are seeking a detail-oriented HOA Support Executive to manage HOA and tenant inquiries and assist in the timely resolution of violations for US-based Homeowners Association (HOA) clients. The role focuses on accuracy, compliance, and timely processing while working closely with internal teams.Key Responsibilities

Process HOA violation accurately

Respond to HOA and tenant queries

Review and assist in violation resolution

Coordinate with internal reviewers and supervisors

Maintain proper documentation and file organization

Support month-end and reporting activities as required

Required Skills & Qualifications

Qualification: Graduation or equivalent

Experience: 0–2 years in HOA support, customer service, or similar role

Good written and verbal English communication skills

Strong attention to detail and accuracy

Ability to meet daily deadlines

Work Expectations

Ability to work independently with minimal supervision

Willingness to work in US time zones

Comfortable working in a process-driven environment