Job description
Key Responsibilities:
- Plan and coordinate with the picking team to ensure SKU-level inventory readinessaligned with the dispatch plan and vehicle allocation● Execute vehicle-wise loading as per dispatch manifest, ensuring 100% accuracy in SKUcount, batching, and route mapping● Ensure strict adherence to loading SOPs, handling guidelines, and stacking norms tominimize transit damages● Validate physical inventory against system-generated dispatch plans (WMS/TMS) beforevehicle closure● Monitor loading operations in real-time and ensure optimal dock utilization andturnaround time (TAT)● Identify bottlenecks in loading workflows and drive root cause analysis (RCA) fordispatch errors and damages● Implement process improvements to enhance loading efficiency, reduce cycle time, andimprove productivity metrics● Maintain dispatch logs, exception reports, and daily performance trackers (accuracy %,damage %, TAT)● Collaborate with Last Mile CRM and operations teams to align dispatch quality withcustomer experience metrics (OTIF, NPS impact)● Team handling and Executive LMO
Requirements:
- 3–5 years of experience in logistics, supply chain, or warehouse/dispatch operations(freshers with strong aptitude can apply)● Understanding of warehouse operations, dispatch planning, and inventory handlingpractices● Familiarity with WMS/TMS systems and basic data tracking (Excel or similar tools) ispreferred● Strong analytical and problem-solving skills with ability to perform RCA and implementcorrective actions● High attention to detail with a focus on execution accuracy and process compliance● Ability to work in a high-paced, high-volume operational environment with multiplestakeholdersShift Requirement:● Flexibility to work in rotational shifts, including night shifts, depending on city andoperational requirements